BeyondSure (operated by BeyondSure Private Limited) and its affiliates, subsidiaries, and associate companies (hereinafter referred to as “BeyondSure”, “We”, “Us”, or “Our”) are committed to protecting the privacy and security of users’ personal data. This Privacy Policy explains how we collect, use, store, process, share, transfer, and protect your information when you access or use our InsurTech SaaS platform, including websites, mobile applications, and services (collectively referred to as the “Platform”).
This Privacy Policy constitutes an electronic record under the provisions of the Information Technology Act, 2000 and applicable rules thereunder, as well as the Digital Personal Data Protection Act, 2023, and does not require any physical signature or seal.
By accessing, browsing, or using the Platform or availing any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. You provide your free, specific, informed, and unambiguous consent for the collection and processing of your personal data in accordance with this Policy. If you do not agree with the terms of this Privacy Policy, you are advised not to access or use the Platform.
This Privacy Policy is designed to help you understand the types of information we collect, the purposes for which such information is processed, the manner in which it is stored and protected, and the circumstances under which it may be shared or disclosed. BeyondSure acts as the Data Fiduciary (Data Controller) responsible for processing your personal data in compliance with applicable laws.
We may collect personal information such as your name, contact details, date of birth, gender, address, email ID, phone number, financial information, KYC details, health-related data (where required for insurance underwriting), and company or business details in case of corporate users. In addition, we may collect non-personal and technical information such as device details, IP address, browser type, operating system, usage patterns, browsing behavior, location data (where permitted), and user preferences. We may also collect information from third-party sources such as insurers, partners, aggregators, marketing platforms, or social media accounts where you choose to connect your account.
We use cookies, pixel tags, and similar tracking technologies to enhance user experience, analyze platform usage, and deliver relevant content. You may manage your cookie preferences through your browser settings; however, disabling cookies may affect certain functionalities of the Platform.
Your information is processed for multiple purposes, including providing insurance products and services, generating real-time quotations and policy comparisons, facilitating eKYC and policy issuance, enabling claims processing, managing commissions and reporting, providing customer support, personalizing your experience, and improving platform performance. Additionally, your data may be used for fraud detection, security monitoring, regulatory compliance (including IRDAI requirements), analytics, MIS reporting, and marketing communications where consent has been obtained.
We may contact you through email, SMS, WhatsApp, phone calls, or push notifications for service-related updates, transactional alerts, promotional communications, or important notices. You may modify your communication preferences at any time.
Your information may be stored electronically or physically and may be processed within India or transferred outside India in accordance with applicable data protection laws. We implement industry-standard security practices and are compliant with ISO/IEC 27001:2022 standards to ensure the protection of your data through appropriate technical, administrative, and physical safeguards. While we strive to protect your information, you acknowledge that no system is completely secure and that transmission of data over the internet carries inherent risks.
We may share your information with insurers, brokers, POSPs, channel partners, and other service providers for the purpose of delivering services requested by you. We may also share data with payment gateways, financial institutions, technology providers, analytics partners, and government or regulatory authorities when required by law. Any such sharing is undertaken with appropriate safeguards and only for legitimate business or regulatory purposes. Non-personal or aggregated data may be shared for analytics, research, or marketing purposes without identifying individual users.
Your data may be transferred outside India using legally permitted mechanisms, ensuring appropriate data protection safeguards are maintained.
The Platform may contain links to third-party websites or services. BeyondSure does not control and is not responsible for the privacy practices of such third parties, and users are advised to review their privacy policies before engaging with them.
We implement robust security measures including encryption, access controls, monitoring systems, and regular audits to protect your information from unauthorized access, disclosure, or misuse. However, in the event of circumstances beyond our control, including but not limited to cyber-attacks, natural disasters, or force majeure events, BeyondSure shall not be held liable for any data breach or loss of information.
You have certain rights under applicable laws, including the right to access, update, correct, or delete your personal data, withdraw consent, restrict or object to processing, and request data portability where applicable. You may exercise these rights by contacting us through the details provided below, and we will process your request in accordance with applicable laws.
You authorize BeyondSure and its partners to communicate with you via calls, SMS, email, or other digital channels, even if your number is registered under Do Not Disturb (DND), for service-related purposes.
BeyondSure reserves the right to update or modify this Privacy Policy at any time. Your continued use of the Platform after such updates constitutes your acceptance of the revised Policy.
Data Protection Officer / Grievance Officer
Name: Mr. Ajay Mondal
Address: 203, Shivam Square, Sahar Road, Koldongri, Andheri (E), Mumbai - 400069
Email: grievance@beyondsure.in
Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM
This Privacy Policy shall be governed by the laws of India, and the courts of Mumbai shall have exclusive jurisdiction over any disputes arising out of or in connection with this Policy.
203, Shivam Square, 4, Sahar Road, Kolodner, Andheri (E), Mumbai - 400069, Maharashtra, India
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